It’s a messy business, but one that I love wholeheartedly.

I'm a Service & Experience Designer at DNA, Strategic Advisor for 'Shift', and active supporter of community events such as the Design for Social Innovation Symposium, Global Service Jam, and the New Zealand Climathon. I'm on a mission to help others improve community wellbeing and environmental regeneration in New Zealand. As part of this journey, I'm documenting some of the amazing people I meet along the way on my 'Good stuff' blog. When it's all a bit much to chew, you'll find me pottering in the garden or lazing on a beach in the sun. 

Email / Tweet / FollowConnect with me


My Skill areas

Services and experiences

Aligning user needs with business goals through customer research, service concepting and co-design.

Events and workshops

Planning, facilitating and mentoring at educational workshops and events that bring people and ideas together.

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Visual communication

Simply explaining complexity through branding, digital and print design, video, photography.


Work with me

I like good people doing good things.

If that's you, let's chat. I'd love to hear about what you're doing and how I could help.
Say hello to: rachelknight.design@gmail.com